Export Coordinator | Hemel Hempstead | Full Time | £25,000 - £27,000 per annum DOE | Will consider temp to perm
Join an Employee-Owned Business with a Global Reach
At Muraspec, we create more than exceptional wallcoverings—we create inspiring spaces across the world.
As one of the world's leading designers and manufacturers of commercial wallcoverings, our products can be found in hotels, hospitals, offices, cruise ships and prestigious developments in over 100 countries.
Now proudly employee-owned, every member of our team has a genuine stake in our success. That means every idea matters, every contribution counts, and every success is shared.
We're looking for an organised, customer-focused Export Coordinator to become an integral part of our Export Team.
The Opportunity
This is a varied and rewarding role where no two days are the same. You'll manage international customer orders from enquiry through to delivery, working with freight forwarders, overseas customers and colleagues across the business to ensure our products reach destinations around the world smoothly and efficiently.
You'll be trusted to solve problems, build relationships and deliver an outstanding customer experience, while helping identify opportunities to grow our international business.
If you enjoy working in a fast-paced environment, love delivering excellent customer service and take pride in getting the detail right, we'd love to hear from you.
What You'll Be Doing
- Managing export orders from enquiry through to delivery.
- Liaising with customers across international markets.
- Preparing export documentation and ensuring compliance with export regulations.
- Working closely with freight forwarders and logistics partners.
- Providing customers with accurate updates throughout the shipping process.
- Resolving customer queries quickly and professionally.
- Identifying sales opportunities and passing leads to our Sales Team.
- Building strong relationships with customers and internal departments.
- Ensuring every customer interaction reflects the high standards of the Muraspec brand.
What We're Looking For
You'll ideally have:
- Previous experience coordinating export shipments.
- Experience working with freight forwarders and international logistics.
- Knowledge of export documentation and Letters of Credit.
- Excellent organisational skills and exceptional attention to detail.
- Strong communication and customer service skills.
- The ability to manage multiple priorities while maintaining accuracy.
- Confidence using Microsoft Office and business systems.
- A proactive, positive approach and a willingness to learn.
Why Join Muraspec?
We know our people are the key to our success. As an employee-owned company, we're committed to creating a workplace where people are supported, valued and encouraged to develop.
You'll benefit from:
- Working for an employee-owned business where everyone shares in our success.
- A friendly, supportive and collaborative working environment.
- Structured induction and comprehensive on-the-job training.
- Opportunities to develop your skills and build your career.
- The chance to work with customers and projects across the globe.
- Being part of a respected British manufacturer with an international reputation for quality and innovation.
Ready to Join Us?
If you're an organised, enthusiastic individual with export coordination experience and a passion for delivering outstanding customer service, we'