Senior Property Manager
Borehamwood, Hertfordshire | Full Time | £30,000–£55,000 per annum DOE
An exciting opportunity to join an established independent property management business.
Our client is an established independent property management business based in Borehamwood, specialising in residential block and estate management. They are looking to recruit an experienced and proactive Senior Property Manager to join their dedicated Property Management team. This is an excellent opportunity for an experienced property management professional who enjoys taking ownership of their portfolio, building strong client relationships and ensuring residential developments are managed to the highest possible standards. The successful candidate will be responsible for the day-to-day management of a portfolio of residential developments, ensuring all contractual obligations, financial responsibilities, maintenance requirements and regulatory compliance standards are met. You'll be joining an established team, working collaboratively with colleagues and benefiting from the support of other specialist departments within the business.
The Role
Reporting to the Divisional Head / Directors, you will be responsible for coordinating and managing all aspects of your allocated portfolio, ensuring properties are maintained effectively and clients and leaseholders receive a professional and responsive service.
Key Responsibilities
Property & Portfolio Management
- Take responsibility for the day-to-day management of a portfolio of residential
- developments.
- Ensure properties are maintained and managed in accordance with contractual
- management agreements.
- Carry out regular site inspections to monitor the quality of services provided and
- identify maintenance and repair requirements.
- Identify building defects and ensure appropriate remedial works are arranged.
- Monitor contractors and service providers to ensure work is completed to the required
- standards.
Financial & Insurance Management
- Prepare annual service charge budgets.
- Monitor expenditure and ensure budgets are managed effectively.
- Handle insurance claims, liaising with insurers, brokers and relevant stakeholders.
- Deal with financial and service charge-related enquiries where required.
- Health & Safety & Compliance
- Ensure appropriate Health & Safety procedures and compliance requirements are
- followed.
- Maintain awareness of relevant building safety legislation and regulatory
- requirements.
- Experience with Building Safety Regulator (BSR) requirements and associated
- compliance matters.
- Identify potential risks during site inspections and ensure appropriate action is taken.
Client & Leaseholder Relationships
- Develop and maintain strong, positive relationships with clients, leaseholders and
- other stakeholders.
- Respond to enquiries efficiently and professionally, resolving issues wherever
- possible.
- Provide regular updates and communicate effectively with clients.
- Attend client meetings, contractor meetings and other external appointments as
- required.
- Work closely with colleagues and other departments to ensure a consistent and highquality service.
About You
We're looking for someone who is confident managing residential property portfolios, takes pride in delivering excellent customer service and has the technical knowledge to deal with the varied demands of block management.
You will ideally demonstrate