Property & Maintenance Manager | Southampton | Full Time | £35,000–£42,500 Per Annum
Our client is a family-run property business based in Southampton, founded in 2006, with roots through their parent group dating back to 1983.
They manage a diverse portfolio across Southern Hampshire — from studio apartments to three-bedroom houses — and welcome tenants from all backgrounds, including those on Universal Credit and housing benefits.
They are seeking an experienced Property & Maintenance Manager to oversee and support the strategic growth of a diverse portfolio of over 850 commercial, residential and mixed-use properties.
The Role
This is a hands-on role working closely with the Managing Director and senior stakeholders across all aspects of the business. The successful candidate will play a key role in driving operational excellence, maintaining compliance standards, identifying growth opportunities and managing property-related projects from acquisition through to completion.
The role offers significant responsibility and the opportunity to contribute directly to business growth, portfolio performance and long-term strategic planning.
Key Responsibilities
- Oversee the day-to-day management of a portfolio exceeding 850 commercial, residential and mixed-use properties
- Ensure properties are operated efficiently and in compliance with all relevant regulations
- Monitor portfolio performance and drive initiatives to maximise income and occupancy levels
- Build and maintain strong relationships with tenants, contractors and key stakeholders
- Act as the main point of contact for tenants and contractors
- Coordinate property maintenance, repairs and inspections
- Arrange contractor quotations and oversee completed works
- Conduct property viewings and assist with tenant onboarding
- Manage tenancy agreements, renewals and compliance documentation
- Monitor rent payments and follow up on arrears where required
- Ensure properties comply with all relevant housing, health and safety regulations
- Handle tenant queries and resolve issues promptly and professionally
- Maintain accurate property records and reports
- Manage reactive and planned maintenance programmes
- Appoint and oversee contractors and service providers
- Ensure works are delivered on time, within budget and to the required standard
- Identify opportunities to improve operational efficiency and reduce costs
- Work closely with the Managing Director to support business objectives and long-term strategy
- Assist with acquisitions, property valuations and due diligence processes
- Identify opportunities for asset enhancement, development and revenue growth
- Support commercial leasing activities, including negotiations, renewals and tenant retention
- Support and manage members of the wider property team
- Maintain high standards of service delivery and operational performance
- Assist with process improvements and staff development initiatives
- Contribute to business-wide decision-making and organisational growth
What We’re Looking For
- Proven experience in residential and commercial property management
- Strong understanding of property legislation, compliance and health & safety requirements
- Strong knowledge of residential tenancy management and compliance requirements
- Experience managing contractors and maintenance programmes
- Strong commercial awareness and financial understanding
- Excellent organisational and administrative skills
- Excellent organisation and problem-solving skills
- Strong communica