Telesales Executive – Energy & Broadband Sales – NO COLD CALLING - Training Provided
Location: Chester
Salary: £25,000 basic, plus uncapped commission (Full Time OTE £700-£1,200 per month)
Working Pattern: The role operates on a 6-week rotating shift pattern:
Week 1: Monday 8:30 am–5:30 pm | Tuesday–Thursday 8:30 am–5:00 pm | Friday 9:00 am–5:00 pm
Week 2: Monday 9:30 am–6:30 pm | Tuesday–Thursday 9:30 am–6:00 pm | Friday 8:30 am–4:30 pm
Week 3: Monday 9:00 am–6:00 pm | Tuesday–Thursday 9:00 am–5:30 pm | Friday 9:00 am–5:00 pm
Week 4: Monday–Tuesday 10:00 am–7:00 pm | Wednesday 10:30 am–7:00 pm | Thursday 10:30 am–6:30 pm | Friday 8:30 am–4:30 pm
Week 5: Monday 8:30 am–5:30 pm | Tuesday–Thursday 8:30 am–5:00 pm | Friday 9:00 am–5:00 pm
Week 6: Monday 9:30 am–6:30 pm | Tuesday–Thursday 9:30 am–6:00 pm | Friday 8:30 am–4:30 pm
The 6-week shift cycle then repeats.
About Us
Money Expert is an independent comparison company based in Chester, and we’re expanding our team. We’re looking for enthusiastic and driven Sales Agents to join our vibrant call centre.
You’ll be working with warm leads generated by customers who research their energy or broadband options online and request callbacks — no cold calling involved.
Are You a Natural People Person?
If you’re someone who enjoys talking to people, building relationships, and thrives in a target-driven environment, we want to hear from you. We’re looking for confident, outgoing individuals who can engage customers and deliver results.
Previous sales experience is desirable but not essential. We welcome candidates from a range of backgrounds, including hospitality, retail, estate agency, call centres, recruitment, fundraising and customer service. If you have excellent communication skills, enjoy persuading and negotiating, can handle objections and remain resilient in a target-driven environment, we want to hear from you.
Requirements
Essential:
- Strong fact-finding and problem-solving skills
- Excellent communication skills
- Target-driven with a commitment to delivering excellent customer service
- Comfortable working in a fast-paced, performance-driven environment
- Ability to build strong relationships with customers and colleagues
- Motivated, outgoing, and a positive influence on team morale
- Understanding of GDPR and maintaining high call quality standards
- Strong persuasion, negotiation and objection-handling skills, with the resilience to work towards targets
Desirable
- Previous experience in telesales, sales, customer service, outbound calling or a call centre environment
- Experience within hospitality, retail, estate agency, recruitment, fundraising or other customer-facing roles
- Experience selling energy, broadband, TV, or comparison-based products
The Role
As a Telesales Executive, you will be responsible for contacting potential and existing customers to discuss competitive energy and broadband packages.
Your responsibilities will include:
- Speaking with warm leads from customers who have requested information
- Understanding customer needs and recommending suitable products and services
- Evaluating customer satisfaction with their current provider and sugges