Business Development Manager | Llanrwst, North Wales | Full Time | £60,000–£70,000 DOE
Our client is a well-established, family-run group based in Llanrwst, North Wales, with over 50 years of experience. The Group operates across two core businesses: Bus & Coach operations and Vehicle Sales, including a new vehicle dealership franchise launching in the coming months.
The Role
Reporting to the Directors, you’ll take ownership of commercial growth and day-to-day performance across both businesses in the Group, leading four direct reports and around sixty indirect reports.
This is a broad role that combines business development with operational leadership and requires someone who can confidently manage client negotiations, margin reviews and operational priorities.
Key Responsibilities
- Identifying, pursuing and winning new commercial opportunities and contracts across both the Bus & Coach and Vehicle Sales businesses
- Working with the Finance Manager to build the annual financial forecast and a 3–5 year business plan for the Group
- Reviewing major service contracts to protect margins against fuel, wage and cost increases
- Monitoring P&L monthly and producing clear, KPI-led reports for the Directors
- Renegotiating support contracts to secure the best terms in the market
- Leading, motivating and developing a management and supervisory team
- Communicating company strategy and values clearly and consistently
- Setting clear objectives for direct reports, monitoring delivery and holding managers accountable for performance
- Balancing competing operational demands across engineering, compliance, vehicle sales, customer service and driver allocation
- Ensuring effective coordination between Fleet, Sales, Projects, Aftersales and Engineering
- Building strong working relationships across the business, with customers and with external partners
- Chairing meetings, delivering appraisals and mentoring managers through change
- Leading compliance across Drivers’ Hours, Working Time Directive, DVSA/Traffic Commissioner rules and bus service standards
- Providing management oversight of engineering performance and compliance across fleet, sales and customer vehicles
- Working with the engineering team to ensure appropriate standards, controls and reporting are maintained
- Championing a strong customer service culture and resolving escalating issues quickly and well
Requirements
Essential
- Proven leadership experience gained across a multi-site or multi-business operation, ideally with P&L or budget responsibility
- A track record of building strong, capable teams, spotting development needs and empowering individuals to reach their full potential
- Strong commercial and financial acumen, with the ability to analyse viability, build forecasts and protect margin
- Superb communication skills, with the credibility to influence Directors, motivate teams and win over customers
- A sharp eye for priorities and the ability to balance strategic and urgent operational demands
- A strategic mindset with the drive to implement lean, efficient processes and see change through
- Confident with Microsoft Word and Excel
- Strong report-writing and numeracy skills
Desirable
- Transport, logistics or PCV background
What’s In It For You
- £60,000–£70,000, dependent on experience and qualifications
- Real autonomy to shape strategy and bring your own ideas to a business that wants to grow
- A permanent role at the heart of