Support Worker / Community Care Assistant | Bognor Regis | Full Time / Part Time / Bank | £13.40–£14.75 per hour, plus paid travel time and mileage, with local rounds to minimise travel between customers
Our client provides care and support in customers' own homes, helping them maintain their dignity, independence, choice, and wellbeing.
The Role
They are looking for caring, reliable, and compassionate Support Workers/Community Care Assistants to provide person-centred care in customers’ homes and the local community. You will support customers with personal care, daily routines and general wellbeing, following individual care plans, risk assessments and preferences.
Positions are available on a full-time, part-time and bank basis, with work available on weekdays, evenings and weekends. Previous care experience is desirable but not essential for candidates who demonstrate the right values and willingness to learn.
Key Responsibilities
- Provide personal care, including washing, dressing, continence care and oral care
- Support customers with mobility and transfers in line with moving and handling assessments
- Prepare meals, drinks and snacks and assist with eating and drinking where required
- Support customers with medication in accordance with care plans and company policies
- Complete light domestic tasks, including laundry, bed making and washing up
- Provide companionship and encourage customers to maintain hobbies, relationships and community involvement
- Support customers receiving palliative or end-of-life care where appropriate
- Promote independence, dignity and choice while respecting consent and the right to refuse care
- Respect customers’ individual backgrounds, cultures, beliefs, lifestyles and preferences
- Recognise and report changes in customers’ health, behaviour, mobility, nutrition, hydration or general wellbeing
- Report safeguarding concerns, accidents, incidents, medication errors and near misses promptly
- Follow infection prevention and control procedures, including hand hygiene and the appropriate use of PPE
- Follow care plans, risk assessments, lone-working procedures and health and safety requirements
- Maintain professional boundaries and handle customers’ money or property only when authorised
- Maintain accurate and timely records of care provided, tasks completed, concerns, medication and incidents
- Record arrival and departure times accurately using the company’s electronic care system
- Communicate effectively with customers, relatives, colleagues and other professionals, adapting communication to individual needs
- Inform the office of delays, inability to attend visits or situations where a customer does not answer the door
- Maintain confidentiality and raise concerns about unsafe or inappropriate practice
- Complete required training, competency assessments, supervision, spot checks and appraisals
- Wear appropriate uniform and identification and treat customers’ homes and belongings with respect
- Cooperate with audits, investigations and quality assurance processes
Requirements
Essential
- A kind, caring and compassionate approach
- Reliable, honest and trustworthy
- Respectful of customers’ dignity, choices and independence
- Good communication skills
- Ability to read and follow care plans, risk assessments and instructions
- Ability to maintain accurate written or electronic records
- Ability to work independently and as part of a team
- Willingness to undertake personal and intimate care
- Willingnes