Stores & Despatch Operative | Trafford Park | Full Time | £30,000–£38,000 per annum, depending on experience
Working Hours: 40, 44 or 48 hours per week, with core hours of 8:00 am–5:00 pm and a one-hour unpaid lunch break
Our client operates in the engineering products sector, supplying components including bearings, belts and sprockets. They are looking for a highly organised and detail-oriented Stores & Despatch Operative to support their busy operations, with a strong emphasis on computer-based administration, data accuracy and stock management.
The Role
This is a varied, site-based role combining computer-based administration with practical stores and despatch duties. Approximately 60% of the role will involve computer-based tasks, with the remaining 40% focused on physical stores activities.
The successful candidate will be responsible for maintaining accurate product and stock information, interpreting data in Microsoft Excel, checking incoming goods against product codes and documentation, managing daily stock counts, processing urgent customer orders and creating and updating eBay listings.
Previous stores or warehouse experience is not essential, as full training will be provided. However, strong IT skills, intermediate Excel proficiency, attention to detail and the ability to interpret data accurately are essential.
Key Responsibilities
Goods Inwards & Inspection
- Receive and process incoming deliveries accurately
- Check part numbers and product codes against delivery documentation and the goods received
- Inspect components for obvious signs of damage and identify discrepancies
- Record any damaged, incorrect or incomplete deliveries and photograph issues where appropriate
- Maintain accurate electronic and physical goods-in records
- Liaise with suppliers regarding discrepancies once trained
Stock Control & Organisation
- Carry out daily stock counts and investigate discrepancies
- Maintain accurate stock records and product identification
- Ensure stock is stored and returned to the correct locations
- Help document and improve stock-control procedures
- Take ownership of stock accuracy and ensure information is recorded correctly
- Maintain a clean, organised and safe stores environment
Goods Outwards & Despatch
- Pick and check customer orders accurately against part numbers, product descriptions and quantities
- Prepare, pack and despatch customer orders efficiently
- Select appropriate packaging to protect goods during transit
- Book courier collections and produce despatch labels using DHL's IntraShip and World Options portal
- Complete despatch documentation and maintain accurate records
- Prioritise urgent and same-day deliveries to meet customer requirements
- Manage competing demands throughout the day while maintaining accuracy and service standards
E-Commerce & Product Listings
- Create new product listings and update existing listings on eBay
- Produce accurate product titles, descriptions and specifications
- Research product information and verify manufacturer part numbers
- Upload suitable product photographs and ensure listings are presented accurately
- Maintain consistent product information across online listings and internal records
- Meet daily listing targets and key performance indicators (KPIs)
Microsoft Office & IT Administration
- Use Microsoft Excel to interpret, analyse and maintain stock and product data
- Apply inter