IFA Administrator | Weybridge | Full Time | £30,000–£35,000 per annum
Working Hours: Monday to Friday, 9:00 am–5:00 pm
Our client provides a broad range of services across the wealth management sector, including financial planning, investment management, platform services, trading, settlement and custody. They are expanding through strategic acquisitions, combining an entrepreneurial approach with the financial backing of a merchant bank.
Their focus is on providing high-quality wealth management and retirement planning services, helping businesses and their employees explore, set and achieve their financial goals.
The Role
Our client is looking for an organised and detail-focused IFA Administrator to support financial advisers with client administration, valuations and new business processing. This is a newly created role, offering the opportunity to join a growing business and develop a career within financial services.
The role will focus on preparing client valuation reports, comparing existing and new centralised investment propositions, and preparing cases for submission to the Paraplanning team. Candidates with experience within the financial services sector are ideally sought.
The position is based in Weybridge, with hybrid working available, including two days working from home once settled into the role.
Please note: Applicants must have the right to work in the UK, as sponsorship is not available for this role.
Key Responsibilities
- Support financial advisers in preparing for client reviews, including gathering information and compiling meeting packs
- Maintain accurate client, policy and plan information on the IO CRM system
- Request, chase and upload plan information from product providers, ensuring documents are received in time and stored correctly
- Update contributions, withdrawals and transfers using provider transaction histories
- Validate funds, unit balances and price feeds to ensure accurate plan valuations
- Collate plan costs and charges, including commission, fund-based and adviser charges
- Prepare, check and upload client valuation reports, including comparisons between existing and new centralised investment propositions
- Prepare cases for the Paraplanning team by completing plan information checklists and chasing providers for missing information by phone and email
- Review client data and liaise with advisers to ensure information, valuations and revenue figures are accurate
- Process new business and submit applications, ensuring all required information is complete
- Handle telephone and email enquiries from clients and product providers, produce client letters and provide reception cover when required
- Work closely with advisers, paraplanners and client support colleagues to deliver excellent customer service
- Ensure agreed service levels are met and client files are maintained accurately
- Keep up to date with financial products, technical developments and legislative changes
- Comply with company policies and regulatory requirements, including Treating Customers Fairly (TCF) principles
- Participate in training and development and undertake additional duties as required
Requirements
- Previous experience in IFA administration, client administration or client service delivery is preferred
- Ideally, experience within the financial services sector
- Good written and verbal communication skills
- A methodical and organised approach to work
- Good computer literacy and attention to detail
- Strong problem-solving skills
- Knowledge of the financial advice process
- A collaborativ