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Air Conditioning & Refrigeration Service Engineer

📍 Wymondham 💷 Competitive Permanent · Full time Posted 10 Nov 2026

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Air Conditioning & Refrigeration Service Engineer | Wicklewood, Norfolk | Full Time | Competitive Salary

Established in 2012, Pitch Air is a growing air conditioning and refrigeration company providing services across Norfolk, Suffolk, Cambridgeshire and Essex. The company has built a strong reputation for quality workmanship, reliable customer service and professional solutions.

The Role

Pitch Air is looking for an experienced Air Conditioning & Refrigeration Service Engineer to join its expanding team.

Based in Wicklewood, Norfolk, you will travel to customer sites across East Anglia to service, maintain, and repair a range of commercial air conditioning and refrigeration systems.

Key Responsibilities

  • Service and maintain air conditioning and refrigeration equipment
  • Diagnose faults and carry out repairs efficiently and safely
  • Participate in the on-call rota, providing 24-hour emergency breakdown cover
  • Complete job sheets, maintenance reports, timesheets and other required documentation
  • Maintain high standards of workmanship and customer service
  • Provide feedback to management on completed work and customer requirements
  • Support and encourage the development of junior engineers where appropriate
  • Ensure all work complies with current Health & Safety legislation and company procedures

Requirements

Essential

  • Minimum of 2 years' experience working with air conditioning and refrigeration systems
  • City & Guilds (or equivalent) qualification in Refrigeration and Air Conditioning
  • FGAS Category 1 Certification
  • Full, clean UK driving licence
  • Good fault-finding and problem-solving skills
  • Strong communication and customer service skills
  • Good understanding of Health & Safety requirements
  • Ability to work independently and as part of a team
  • Flexible approach to working hours and participation in the on-call rota
  • Positive, proactive attitude with pride in delivering high-quality work

Desirable

  • Experience supporting or mentoring junior engineers

What’s In It For You

  • Full-time, permanent position
  • Competitive salary, dependent on experience
  • Company vehicle
  • Company uniform and equipment
  • Ongoing training and career development opportunities
  • Friendly and supportive working environment
  • Opportunity to join an established and growing local business
  • Company private medical cover – after 3 months of employment
  • Company phone & iPad
  • 25 days holiday plus Bank holidays.

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