IT Field Service Technician

full time Logic Melon in Graduate IT Contractor Email Job
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Job Description

IT Field Service Technician

Retail Systems – Training provided

Salary: up to £22K depending on experience

Benefits: Company Van, Optional private health care scheme after a six-month qualification period. Workplace pension scheme subject to meeting enrolment criteria and life insurance.

Four weeks holiday (+bank holidays) in a complete holiday year (January to December).

Location: Leeds and surrounding areas. The position will be home based and will involve some weekend work to meet customer demands.

Duties Include:

  • Attending client sites to provide retail systems fault diagnosis and rectification services.
  • Attending sites to provide systems installation and network troubleshooting services.
  • Meeting customer service needs in accordance with SLA’s in a timely and professional manner.
  • Maintaining consistently appropriate standards of conduct whilst on customer’s premises.
  • Accurate and timely completion and submission of worksheets, timesheets and expenses.
  • Maintaining van stock records and communicating any inaccuracies immediately.
  • Maintaining clear and concise business communications, both verbal and written.
  • Complying with company health and safety standards at all times.

Requirements:

  • The nature of the position demands a self-motivated, determined and meticulous approach.
  • You will be a team player with the ability to work on your own initiative.
  • Able to maintain accurate job and stock records and consistently meet customer service deadlines.
  • Full UK Driving Licence.

Closing date for applications: Friday 23rd October 2020

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