Membership Executive
Location: Dublin 12, Ireland
Working Hours: 37-hour working week with an early Friday finish, supporting work–life balance
Salary: €34,000–€38,000, depending on experience
Our client is an Extended Producer Responsibility (EPR) compliance scheme for end-of-life tyres in Ireland. They work with producers, importers, retailers, waste collectors, and other stakeholders to support regulatory compliance and to ensure that tyres placed on the Irish market are managed responsibly at the end of life.
Their role includes supporting their members in meeting their obligations, maintaining accurate reporting and data systems, and contributing to positive environmental outcomes through effective scheme management.
The Role
The Membership Executive will report to the Membership Manager and will provide administrative, data, and compliance support within the Membership Department. The role plays a key part in maintaining accurate member records, supporting reporting processes, and ensuring the smooth day-to-day operation of the scheme in line with organisational KPIs.
Key Responsibilities
- Manage day-to-day member accounts, responding to queries by phone and email in a timely and professional manner
- Liaise with potential members, providing guidance on scheme obligations and supporting them through the registration process
- Issue routine member communications, including standard letters, certificates, mail merges, and reporting reminders
- Carry out data entry and ongoing maintenance of member records within our CRM and reporting systems
- Reconcile, file, and quality check member reporting submissions and supporting documentation
- Review and benchmark member reporting data to identify inconsistencies or anomalies
- Assist with training and guidance for members and potential members on reporting requirements and system use
- Work in accordance with Quality Management System (QMS) procedures and assist with related documentation as required
- Collaborate with colleagues across the Membership Team and wider organisation to support scheme operations
- Undertake other reasonable duties as directed by the Membership Manager and/or Chief Executive
Requirements
Essential
- Minimum of 12 months’ experience in a membership, customer support, or administrative role
- Strong attention to detail and accuracy, particularly when working with data and reports
- Proficiency in CRM systems and Microsoft Office applications, especially Excel, Word, and Outlook
- Good organisational skills with the ability to manage routine tasks and competing priorities
- Clear and professional communication skills, both written and verbal
- Customer-focused approach with the ability to support members effectively
- Basic understanding of regulatory or compliance environments is desirable
- Ability to work collaboratively within a team and adapt to ad hoc or evolving tasks
What’s in It For You
- 37-hour working week with an early Friday finish, supporting work–life balance
- Hybrid working - Minimum of 3 days per week in the office
- Company pension scheme
- Health insurance
- Free on-site parking
- KPI-related performance bonus
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
Your data will be handled in line with GDPR.